𝗙𝗢𝗥𝗗 𝗞𝗨𝗚𝗔 • 𝗕𝗔𝗗 𝗧𝗨𝗡𝗘 𝗢𝗥 𝗔𝗡𝗢𝗧𝗛𝗘𝗥 𝗥𝗜𝗣 𝗢𝗙𝗙? 𝗔𝗡𝗗 𝗢𝗙 𝗖𝗢𝗨𝗥𝗦𝗘 𝗡𝗢𝗪 𝗕𝗜𝗚𝗚𝗘𝗥 𝗜𝗦𝗦𝗨𝗘𝗦

This Kuga came in with some very odd running behavior after being “remapped” elsewhere.

The customer had taken it to a local dyno tuning centre and was told it had gained less than 10HP. Whether it even made that is unclear, as the vehicle was never actually tested on a dyno despite the customer asking for it.

Shortly after, the car started smoking and behaving strangely. Despite trying to get it resolved, the original tuner was unwilling or unable to help.

We carried out a free initial assessment.

Straight away a few things stood out.

The DPF differential pressure sensor had been unplugged and taped up, with no fault codes present. Soot at the tailpipe suggested the DPF was no longer doing anything useful.

So the obvious question is…
Why was the customer not made aware the DPF had effectively been disabled? Why wasn't the customer told it had already been remapped/modified?

Then we looked further......

Oil around the throttle body area
Excessive oil present in the intake

With the intake pipe removed and the engine revved, oil was being pushed through heavily, exactly what you can see in the photo.

At that point it was clear.

Turbo seals have failed, allowing the engine to pull oil into the intake. The strange revving behaviour the customer noticed now makes sense, the engine was effectively trying to run on its own oil, with the ECU trying to control it.

Which raises another question…
Why was no live data taken before tuning to check the health of the turbo?
And why was there no proper support offered once the problem started?

We could detect all that from a visual inspection, why couldnt the other tuner? Ok maybe they missed it at the time of tuning, but when someone reports an issue why not examine the vehicle and spend all of 5 minutes on it like us to determine the issue.

This is not something you fix with a “remap” which the customer had hopped for.

This is exactly why proper diagnostics and proper process matter.

We did not charge the customer for the initial assessment. We believe in being fair and actually helping people understand what is going on with their vehicle.

So to be clear:

Yes, we offer a free initial assessment
Yes, we do far more than just basic tuning
And yes, we support what we do after the work is done

If something is wrong, we will help you find out why, not ignore it and hope it goes away.

If your car does not feel right after work elsewhere, there is usually a reason.

#ford #kuga #diesel #turbo #dpf #egr #diagnostics #tuning #wales #llandow #remapping #cartuning #rhondda #newport #cardiff #swansea #valeofglamorgan